Working with Cuseum is different.

WHY Cuseum?

The DIGITAL engagement platform.

We power digital membership cards, member portals, and mobile apps for museums, institutions of higher education, public attractions, cultural organizations & associations. Our cost-effective platform provides you with a suite of tools to enhance the visitor experience, drive member engagement, and boost member retention.

We provide the platform & expertise.
Complete with everything you need.

You supply the content.
No content? No problem. Let’s talk!

Visitors download.
We help you launch and market your new engagement tool.

Visitor Engagement

A mobile guide with all the right features.

Put an engaging mobile experience in your visitors’ hands using the smart phone they already have. Our "turnkey" platform provides everything you need to tell your story and delight your visitors.

Team Expertise

The team behind Cuseum has produced countless award-winning digital projects over the past decade.

Cuseum is lead by Brendan Ciecko, who has been featured by Inc. Magazine as one of the top American entrepreneurs under the age of 30. He's a self-described geek who is passionate about museums and art.

Learn More about the Cuseum team

Future-proof solutions and satisfaction guaranteed.

Want to take a look at all of these features in action?

Request Demo

Trust Center

Your Trust, Our Priority – Discover Cuseum’s Commitment to Security and Transparency in Our Digital Solutions

Cuseum understands that guarding your institution’s digital assets is a priority. In today's evolving digital landscape, cultural institutions face mounting challenges when it comes to data security and operational integrity.

Whether you're managing donor information, or sensitive member data, ensuring these assets are protected is crucial to preserving the vital connection between your institution and its audience.

That’s why we created the Cuseum Trust Center, a hub designed to give you clear insights into how we protect your institution’s digital resources. From the moment you partner with us, you can be confident that your systems are compliant with global and local regulations, and the reliability of your services is never compromised.

Cuseum security index:

In this section, we provide a detailed explanation of Cuseum's comprehensive security measures. From advanced encryption protocols to continuous system monitoring, learn how our platform is designed to safeguard your data from emerging cyber threats.
We also outline our multi-layered defense strategy, which includes data encryption, secure backups, and rigorous vulnerability assessments, ensuring that your museum’s digital assets are always protected.
Read more here.
Cuseum is committed to protecting the privacy of your data. In the Data Privacy Section, we explain how we collect, store, and use information, while strictly adhering to data protection laws.
Learn about our data handling practices, our compliance with global privacy standards, and how we ensure that sensitive information, like visitor and donor details, remains private and secure.
Read more here
Institutions must comply with a range of regulatory requirements when it comes to data management. In this section, we detail how our platform is designed to meet and exceed industry standards, ensuring your institution remains compliant with global and local regulations.
Read more here
In the unfortunate event of a cyberattack or data breach, which has never happened at Cuseum, our Incident Response Section explains the steps we take to mitigate risks and restore services quickly.
This includes our immediate containment protocols, investigation procedures, and the communication process with affected parties. Our rapid response plan ensures minimal disruption to your institution and helps you recover quickly and securely.
Read more here.
Museums rely on Cuseum for smooth, uninterrupted service. In this segment, we discuss the measures we take to ensure 99.9% uptime, including regular maintenance, proactive monitoring, and system redundancy.
We highlight our commitment to keeping your services running, so you can focus on engaging your audience without worrying about technical interruptions.
Read more here.

Cuseum integrates with a variety of third-party services, from payment processors to marketing tools. In the Third-Party Integrations & Data Sharing Section, we explain how we carefully vet these partners to ensure they meet the highest security standards.
Learn about the protocols we use to share data safely and how we maintain control over who accesses your information.
Read more here.
If you have questions about security, compliance, or need to report a concern, this section provides the necessary contact details for reaching our security and support teams.
Whether you're facing a potential threat or just need clarification on our policies, we’re here to help. You can also find guidance on how to report suspicious activity or security incidents directly to us.
Read more here.
Have questions about how we keep your data secure? Our FAQs Section provides clear answers to common questions about our platform’s security protocols, data privacy measures, and compliance efforts.
This is a quick reference for museum staff looking to understand the basics of our security framework or seeking reassurance about the protections in place.
Read more here.
The Cuseum Security Report is your ultimate guide to understanding and addressing cybersecurity challenges in the cultural sector. Featuring hypothetical case studies tailored to museums and cultural institutions, this report explores potential threats, their real-world implications, and actionable solutions to prevent them.
Read more here.

Secured Integrations with CRM

We ensure secure integration across over 700 CRMs, prioritizing data protection and privacy at every step.

We power your business by supporting the leading CRM systems in the industry, ensuring seamless integration and maximizing your potential.

Cuseum’s top priority is to have a reliable integration with the different CRM systems and secure members’ data.

Find out more about our integrations.

Security Badges & Certifications

We comply with a variety of industry frameworks to help stay up-to-date with the latest security best practices.

The EU-U.S. DPF, UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF were respectively developed by the U.S. Department of Commerce and the European Commission, UK Government, and Swiss Federal Administration to provide U.S. organizations with reliable mechanisms for personal data transfers to the United States from the European Union, United Kingdom, and Switzerland while ensuring data protection that is consistent with EU, UK, and Swiss law.
Cyber Essentials is a UK government-backed scheme designed to help organizations protect against a range of the most common cyber threats, demonstrating a commitment to robust cybersecurity practices.

find more information in our security report:

Our Cybersecurity Report takes a unique and educational approach by exploring hypothetical scenarios of cyberattacks and challenges faced by fictional museums.

Through these detailed case studies, we illustrate how potential issues arise, the impact they could have, and the steps organizations can take to prevent them. This report reflects our commitment to transparency and our mission to empower institutions with the knowledge to protect their data effectively.